Health Care services
Island residents can now get help applying for a PEI Health Card, registering for the patient registry and signing up for virtual healthcare, at Access PEI locations across the province.
Improving Building Permit Application Process
A project is underway to make the application process faster for people to get building and development permits by collaborating with three departments:
- Agriculture
- Transportation and Infrastructure
- Environment, Energy and Climate Action
Skip the Waiting Room Scheduling Tool
Service PEI partnered with Thinking Big to create a user-friendly tool to simplify online bookings and client communications. Skip the Waiting Room is used for Free Equipment appointment bookings, as well as a notification system at the New Access PEI site in the Royalty Crossing mall. Skip the Waiting Room improves in-person customer service at Access PEI sites.
Know Before You Go Initiative
A project, in partnership with Thinking Big (a local IT company), to develop an online tool to inform people what they need to do before arriving at Access PEI sites. This will ensure they receive seamless customer service with each visit.
ProcedureFlow Program to Streamline Services
Service PEI has invested in a program called Procedure Flow to streamline services for people at Access PEI sites. It ensures staff have access to the most up-to-date information to give clients consistent service at all Access PEI locations.
Review of Energy Efficient Programs
Currently reviewing all energy efficient programs for businesses, non-profits and communities, to ensure that they are easy for people to understand and access.