Service Experience

Islanders deserve quality service and consistent experiences when accessing government information, services and programs. 

The Service Experience section of Service PEI focuses on creating multiple service delivery options for people. The team focuses on creating easy-to-use services that work well on different platforms. They collaborate with others to plan, engage with users, set up service partnerships, improve processes, share data, and evaluate performance.

Our Promise to Service Strategy for Government of Prince Edward Island 2021-2025

Notre promesse de stratégie de service pour le gouvernement de l'Île-du-Prince-Édouard 2021-2025

Service Experience Projects

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Access PEI by the Numbers

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Government Services

Provides Islanders an entry point into over 400 government services and programs.

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Walk-in Service

Welcomed over 147,000 clients during the 2020/2021 fiscal year.

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9 Access PEI locations

Processed 300,000 plus transactions and collecting over $35 million in revenues.

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Motor Vehicle Renewals

Over 51,000 in online motor vehicle renewals in 2020-2021